We leave you safe in the knowledge that we can be trusted to deliver time and again, whatever the load, wherever the destination, and whatever the timeframe.
Our drivers can be trained to perform administrative tasks for you, such as checking and completing paperwork, making sure that collections match what is expected, ensuring nothing is missed. Our clients in laboratory and food sampling areas have found this particularly valuable.
Our temperature controlled couriers can handle heated, chilled and frozen deliveries. We can even provide vans with split compartments to meet more than one need – now there’s a cost saving for you.
All our vehicles are tracked, calibrated and serviced to a strict schedule. And our actions are backed by ISO 9001 2015 an accredited Quality Management System.
Our vehicles are fitted with calibrated temperature logs providing a detailed audit trail that registers at least every 15 minutes 24/7. Because we understand the benefits of belt and braces, we also have temperature alert probes as standard, which relay information to our dedicated office for complete management control and complete peace of mind for you.
Our drivers and management control go well above and beyond the standards of service from most other couriers in the market.
Our procedures have also been judged to be compliant with ISO 17025, which addresses strict laboratory requirements – highly valuable to clients in laboratory sampling.
Vital to the Food industry, stringent HACCP procedures are in place and our temperature-controlled courier drivers are fully trained to ensure they practice these at all times. Adherence to COSHH and MSDS requirements is standard for our experienced team of drivers.
These guys (DMR) are professionals. Our clients are often major retailers who have been known to query deliveries in regard of both temperature and POD. For over 2 years now DMR have provided 100% records in both these areas. Their HACCP process awareness is exceptional: they even amended it to include a minor point unique to us.”- Nigel W, Major Food Producer